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“Thanks for all you’ve done! You’ve helped me and my family so much. Thank you and I will never be able to say it enough.”

Monika, February 2011

You’re Invited: 2015 Family Reunion Fundraiser

FRF2015

You’re invited to PHFS’ biggest fundraiser of the year! 10/16/2015 from 5-9 PM

Want more information on the event? Click here!

Don’t need any more convincing? Click here to purchase your tickets today!

We’ve Moved!

The PHFS main office is no longer located at our Goose Hollow Family Shelter location (1838 SW Jefferson St).

Please note our new office address: 1221 SW Yamhill St. Suite 210 Portland, OR 97205. Please direct all mail, including monetary donations, to this location. Click here for an update on our in-kind donation drop off.

Evidence-Based Practices

Trauma-informed care

We structure our services for our guests using only evidence-based practices. Trauma-informed care is one such model. This article in the journal “Open Health Services and Policy” provides an excellent introduction to trauma-informed care.

Full-Frame Initiative

Another example of an evidence-based practice we employ is the Full Frame Initiative. Please explore this presentation to learn more about why this approach is so successful in supporting marginalized communities.

Check back here for more information soon.

Volunteer Orientations

The first step to volunteering with us is to attend a volunteer orientation. We offer three volunteer orientations each month for new and interested volunteers. While we don’t ask you to register for the orientations, we do request that you arrive on time. Volunteer orientations are a great opportunity to learn about family homelessness, meet a staff member, and see how our volunteer program supports families.

**The Thirteen Salmon Family Center volunteer orientation is CANCELLED on Monday, September 7th, due to the Labor Day holiday. We apologize for any inconvenience. Please join us on 9/16 for the Dual Shelter Orientation (Interested in Thirteen Salmon only? Meet us there at 6:00 on Wednesday - ring the buzzer!)**

Shelter Orientation Options

Thirteen Salmon Family Center Orientations: (our day shelter)
Time: The first Monday of every month at 6:15pm
Location: Inside the First Unitarian Church
1010 SW 13th Ave.

More Information: The entrance to the shelter is located on SW 13th, on the corner of SW 13th and SW Salmon St. There is an A-frame sign that will point you to the correct door. The door will be locked, just ring the bell and you will be let in.

This orientation normally lasts about an hour. You will have the opportunity meet a staff member, learn about PHFS and our shelters, take a tour, talk about the different volunteer opportunities that we offer at Thirteen Salmon Family Center and get tips on volunteering with homeless families. By attending this orientation, you will be eligible to volunteer at the Thirteen Salmon Family Center.

Goose Hollow Family Shelter Orientations: (Our night shelter)
Time: The first Tuesday of every month at 5:00pm
Location: Inside the First United Methodist Church
1838 SW Jefferson St.

More Information: The entrance to the shelter is located off the parking lot behind the building. You will want to go through the parking lot until you see a playground structure. Enter the double doors to the right of the playground structure.  We meet in room 201. Here’s a map of our Goose Hollow shelter.

This orientation normally lasts about an hour. You will have the opportunity meet a staff member, learn about PHFS and our shelters, take a tour, talk about the different volunteer opportunities that we offer at the Goose and get tips on volunteering with homeless families. By attending this orientation, you will be eligible to volunteer at the Goose Hollow Family Shelter.

Dual Shelter Volunteer Orientations: (both shelters)
Time: The third Wednesday of every month at 5:00pm
Location: Beginning at the First United Methodist Church
1838 SW Jefferson St.
Ending at the Thirteen Salmon Family Center
1010 SW 13th

More Information: Walk in the footsteps of our families by doing this double orientation. Dress for the weather as we will visit both shelters by walking the 8 blocks each way between them during this orientation. If walking is not an option for you, you can also drive between the shelters and meet the rest of the group there. We will meet at the Goose Hollow Family Shelter. The shelter is located off the parking lot behind the First United Methodist Church building. You will want to go through the parking lot until you see a playground structure. Enter the double doors to the right of the playground structure.  We meet in room 201.

This orientation normally lasts about an hour and 45 minutes. You will have the opportunity meet a staff member, learn about PHFS and our shelters, take a tour, talk about the different volunteer opportunities that we offer at both of our shelters and get tips on volunteering with homeless families. This is an opportunity to experience the walk that our families take each morning as they transition from shelter to shelter. By attending this orientation, you will be eligible to volunteer at both of our shelters.

Volunteer Rules

We ask that all volunteers adhere to the following guidelines. This list can also be found in our Volunteer Handbook.

1. The most important thing we do at PHFS is build relationships with the families that we serve. Set your boundaries when getting to know families in shelter. Don’t do anything that you don’t feel comfortable doing. If you have questions about how to remain professional while building relationships, please talk to PHFS staff.

2. We have a 2-adult rule. At all times, children need to be in the presence of two adults. This should almost always include a parent + a staff member or volunteer. Sometimes, volunteers/staff may be alone with children without their parents; this is OK as long as there are two people present. (Parents can be alone with their children.)

3. Guests must supervise their own children. Volunteers should not supervise or discipline children in shelter.

4. Volunteers must always get permission to take pictures or videos of guests. Please do not take any photos without asking the guest and Shelter Coordinator first.

5. All guests should clean up after themselves and their children.

6. Ask questions! PHFS staff are experts in shelter rules and routine. Please go to them if you are ever unsure of anything. We also appreciate hearing your feedback and questions to better grow our program.

7. Please do not allow anyone into either shelter without permission from PHFS staff first.

8. Lead by example. Please use appropriate language, wear appropriate clothing, and do your best to remain calm and in control at all times.

9. Please accompany guests back to the laundry room to help us ensure the safety of everyone’s belongings in the storge area.

10. All active play downstairs should end by 9:00 PM, including any ball games or sports, so that children are ready for lights out by 10:00 PM. At 9:30 PM, half of the lights will be turned off to encourage this bed time. (TIP: Story time is a great transition from active play to bedtime!)

Volunteer Accounts

Current Volunteers

LogInHere

If you are a current volunteer, with a user name and password, sign in above using the link.

Become a Volunteer!

Step #1: Attend a Volunteer Orientation for the shelter at which you’d like to volunteer. We offer three orientations per month on an ongoing basis. You do not need to register to attend these orientations:

- Thirteen Salmon Family Center (Day Shelter): 1st Monday/Month, 6:15pm - 7:15pm, at 1010 SW 13th Avenue
- Goose Hollow Family Shelter (Night Shelter): 1st Tuesday/Month, 5:00pm - 6:00pm, at 1838 SW Jefferson (far end of the FUMC parking lot)
- Dual Shelter (both shelters) Orientation: 3rd Wednesday/Month, 5:00pm - 7:00pm, begins at Goose Hollow and ends at 13 Salmon

Step #2: Fill out and submit an online Volunteer Application.

*Do you already know you want to serve as an Overnight Host volunteer? Great! After submitting your Volunteer Application, please fill out this Background Check Authorization form and .(JavaScript must be enabled to view this email address).

ApplyNow

Have a question about getting involved with PHFS? Check out our FAQ here!

Staff and Board

PHFS Staff:

.(JavaScript must be enabled to view this email address), Executive Director

.(JavaScript must be enabled to view this email address), Program Director

.(JavaScript must be enabled to view this email address), Volunteer and Development Manager

.(JavaScript must be enabled to view this email address), Development Associate

.(JavaScript must be enabled to view this email address), Housing Placement and Retention Specialist

.(JavaScript must be enabled to view this email address), Housing Placement and Retention Specialist

.(JavaScript must be enabled to view this email address), Lead Shelter Coordinator

.(JavaScript must be enabled to view this email address), Shelter Coordinator

.(JavaScript must be enabled to view this email address), Shelter Coordinator

.(JavaScript must be enabled to view this email address), Shelter Coordinator

.(JavaScript must be enabled to view this email address), Overnight Shelter Coordinator

.(JavaScript must be enabled to view this email address), Overnight Shelter Coordinator

Abi Rodriguez, On-Call Shelter Coordinator

Jacin Harter, On-Call Shelter Coordinator

Lize Viljoen, On-Call Shelter Coordinator

Chad Bliss, On-Call Shelter Coordinator

Mary Babcock, On-Call Shelter Coordinator


To view our staff biographies, click here!

 

PHFS Board of Directors:

Phyllis Leonard, Board Chair

Robby Russell, Vice Chair

Linda Craig, Treasurer

Joshua Stadtler, Secretary

Sonja Connor

Milele Hobbs

Matthew Webber

Dianne Alves

Goose Hollow Family Shelter Volunteer Opportunities

Goose Hollow Family Shelter is our evening shelter for families with children. The shelter operates every night from 6:30pm untill 7:30am. The capacity of the shelter 8 families (which roughly translates into approximately 25 individuals).  Each night, volunteers come to the shelter to help with a variety of projects and to spend time socializing with our families. 

When you arrive at Goose Hollow at the First United Methodist Church (for an orientation or your first volunteer shift), you’ll want to head to the Family Room (room #201). Please reference this map to help you find your way!

*All volunteers must attend a Volunteer Orientation and submit an online Volunteer Application. Learn more on our volunteer page.
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Portland Homeless Family Solutions     1221 S.W. Yamhill St. Suite 210     Portland OR 97205     503.915.8306