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“This program is the best thing that has ever happened to me and my family. The resources are such a great help, everybody is wonderful.”

Melissa, 2011

2016 Family Reunion Fundraiser

Friday, October 21, 2016

5:30 - 9 PM   |  Montgomery Park Atrium

Join us for PHFS’ biggest fundraising event of the year! Last year the 2015 Family Reunion Fundraiser made a recording-breaking $102,000 to provide support to families experiencing homelessness in Portland - all thanks to our amazing supporters!

The 2016 Family Reunion Fundraiser will be a night to honor why we do what we do: it will be a night to raise support for homeless families with children. This year’s event will include dinner, drinks, live auction, paddle raise, and a variety of Family Reunion games and entertainment.


*While this is a time to celebrate the family and to support those families that we see at PHFS, we ask that this event remain an adult-only event. Thank you for your understanding.


Solution Salon 2016

You’re invited!

Join us for lunch and a discussion about the homeless state of emergency in Portland. Special guests will include Community Alliance of Tenants Executive Director, Justin Buri, and Street Roots Executive Director, Israel Bayer.

  • Tuesday, March 15
  • Wednesday, April 13
  • Monday, May 23

RSVP to .(JavaScript must be enabled to view this email address) or 503-504-5902.


read more >

We’ve Moved!

The PHFS main office is no longer located at our Goose Hollow Family Shelter location (1838 SW Jefferson St).

Please note our new office address: 1221 SW Yamhill St. Suite 210 Portland, OR 97205. Please direct all mail, including monetary donations, to this location. Click here for an update on our in-kind donation drop off.

Evidence-Based Practices

Trauma-informed care

We structure our services for our guests using only evidence-based practices. Trauma-informed care is one such model. This article in the journal “Open Health Services and Policy” provides an excellent introduction to trauma-informed care.

Full-Frame Initiative

Another example of an evidence-based practice we employ is the Full Frame Initiative. Please explore this presentation to learn more about why this approach is so successful in supporting marginalized communities.

Check back here for more information soon.

Volunteer Orientations

We’re so glad to hear you are interested in volunteering with PHFS! We are always seeking new additional volunteers to join our team and there are a variety of ways you can plug in on a daily basis! For your volunteer commitment, we ask our volunteers to fulfill at least 1 shift in a 6 month period (average shift is 2 to 3 hours). If you want to volunteer more frequently, you’re welcome to and encouraged! We ask for our volunteers who are 14 years old or older to complete the on-boarding process, which includes an orientation and application (If you are under the age of 14 and would like to volunteer, you may do so with a parent or guardian, who would fulfill the orientation and application for you). For our Overnight Host volunteers we have an additional step of completing a background check (Overnight Host volunteers must also be 18 years old or older).

If you are ready to get started, the first step to volunteering with us is to attend a volunteer orientation. We offer two to three volunteer orientations each month for new and interested volunteers and below you will find our next available sessions. If you would like to attend any of these upcoming gatherings, please contact the Volunteer Manager, Bethany Rocci at .(JavaScript must be enabled to view this email address) so you can RSVP. Orientation space is limited, so if you plan on attending a particular gathering please reach out to Bethany and she would be glad to hold your spot and pass along details on where the orientation is located. At orientation you will learn about family homelessness, our programs, and how you can be involved as a volunteer!

Shelter Orientation Options

Thirteen Salmon Family Center Orientations: (Our day shelter)
Next Orientation: May 2nd 6:15-7:15pm
By attending this orientation, you will be eligible to volunteer at the Thirteen Salmon Family Center. At this site, we offer day time shifts from 8-11am, 11am-1pm, and 3-6pm for one volunteer per shift.

Goose Hollow Family Shelter Orientations: (Our night shelter)
Next Orientation: May 9th 5:00-6:00pm
By attending this orientation, you will be eligible to volunteer at the Goose Hollow Family Shelter. At this site, we offer shifts from 6:30-9:30pm, 6:30-8pm, and 7:30pm-7:30am. If you would like to volunteer with a friend or small group, we would be able to accommodate that at this location. Lastly, please note that this site is not ADA accessible.

Volunteer Rules

We ask that all volunteers adhere to the following guidelines. This list can also be found in our Volunteer Handbook.

1. The most important thing we do at PHFS is build relationships with the families that we serve. Be friendly, warm, an connect with the guests. Set your boundaries when getting to know families in shelter. Don’t do anything that you don’t feel comfortable doing. If you have questions about how to remain professional while building relationships, please talk to PHFS staff.

2. We have a 2-adult rule. At all times, children need to be in the presence of two adults. This should almost always include a parent + a staff member or volunteer. Sometimes, volunteers/staff may be alone with children without their parents; this is OK as long as there are two people present. (Parents can be alone with their children.)

3. Guests must supervise their own children. Volunteers should not supervise or discipline children in shelter. Volunteers should not supervise or discipline children in shelter. Additionally, all guests should clean up after themselves and their children.

4. Keep in mind that our families are experiencing a lot of trauma and stress; and that communal dwelling is challenging. Act out of compassion in all situations, with no judgment. Trust the guests to make their own decisions.

5. Lead by example. Please use appropriate language, wear appropriate clothing, and do your best to remain calm and in control at all times, acting out of mutual respect for others.

6. Be flexible! Each day is unique and day-to-day needs vary. Remaining open and adaptable to different tasks is greatly appreciated!

7. Ask questions! PHFS staff are experts in shelter rules and routine. Please go to them if you are ever unsure of anything. We also appreciate hearing your feedback and questions to better grow our program.

8. Respect for Family Confidentiality. Information and stories of our families cannot be shared outside of PHFS. We want you to share about your volunteer experience, but please be mindful to not use any identifying information about any guests.

9. Volunteers must always get permission to take pictures or videos of guests. Please do not take any photos without asking the guest and Shelter Coordinator first.

10. Please do not allow anyone into either shelter without permission from PHFS staff first.

Volunteer Accounts

Current Volunteers


If you are a currently active volunteer, with a user name and password, sign in above using the link. If you have trouble accessing your account, please contact the Volunteer Manager, Bethany Rocci at .(JavaScript must be enabled to view this email address)

Become a Volunteer!

Step #1: Attend a Volunteer Orientation for the shelter at which you’d like to volunteer. We offer three orientations per month on an ongoing basis. Space is limited, so please RSVP with the Volunteer Manager, Bethany Rocci at .(JavaScript must be enabled to view this email address). Please also note that if you are under the age of 14 and would like to volunteer, you must do so with a parent or guardian. Your parent or guardian would be the individual who would also need to attend orientation and complete the application, which is step #2.

Step #2: Complete our application. After you attend orientation, the Volunteer Manager will send this link to you. Once it is submitted, you will receive a notification about your open volunteer account and you can begin signing up for shifts!

Have a question about getting involved with PHFS? Check out our FAQ here!


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Executive Director

Brandi grew up in Coral Springs, FL and went to the University of Florida where she studied Political Science and Philosophy. During her junior year of college, Brandi went on a community service spring break trip to Atlanta where she worked with the homeless population there. It was during this trip that she decided that she wanted to work with the homeless. She then turned the focus of her life to helping people experiencing homelessness. In 2005, Brandi moved to Portland and began working at the Oregon Hunger Relief Task Force. To fulfill her desire to work with the homeless population, she did a Google search and found the Goose Hollow Family Shelter and started volunteering weekly. After two years, Brandi became the director of Goose Hollow. Two years after that, Brandi had started PHFS and opened the Thirteen Salmon Family Center. Other than working, Brandi loves watching football, going camping, doing yoga, spending time with her friends & family, and her dog Wookie.

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Program Director

Kurt became interested in social justice in college where he founded a free kitchen to serve hungry folks on the streets of Buffalo.  He has also worked for Transition Projects and New Avenues for Youth here in Portland.  Kurt loves hanging out with his daughter, listening to great music, and spending time outdoors.  He has more records and guitars than his little house can hold, and they seem to keep multiplying when he isn’t looking. You can often find him on his bike, playing bass, or stopping to pet kitties on the sidewalk.

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Operations Director

Monica is a native Oregonian, growing up in rural Clackamas County. Monica was a Shelter Coordinator/Family Liaison for both our day shelter and evening shelter. She is excited about her new role and believes that her experience working in shelter is an important lens moving into Operations. Monica is also pursuing her Masters in Public Administration at Portland State University and hopes to use her experiences to impact social policy. She enjoys playing softball six months out of the year. Monica has been known to impulsively register for the Portland Marathon and a smattering of shorter runs. She enjoys learning the complexities of different activities. One of those challenging activities was becoming a chicken keeper. Next, she will probably tackle tile laying and traveling. She enjoys spending time with her family and emphasizes how grounded they keep her. Her children are 22, 19, and 10.

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Volunteer Manager

Being very mission-driven and passionate about helping others in need, Bethany’s educational background is in Human Services. Consistently she has worked in the nonprofit sector and has worn many hats from working in development and providing administrative support; to program coordinating; to case management. However, the majority of her experience has been in volunteer management and event logistics. Bethany’s favorite place to escape to is the mountain, where she and her husband snowboard. Bethany also fills her time volunteering; thrift shopping; opening up her home to friends and community groups for dinner; and working on the never-ending home remodel projects.

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Development Manager

Emma was born and raised in Lawrence, Kansas where she studied English and American Studies at the University of Kansas (Rock Chalk!). She began her nonprofit career eight years ago at an arts based nonprofit, doing everything from office administration to teaching preschool. Most recently, she was the Events Manager at a nonprofit working with abused and neglected children in Austin, Texas. Emma is passionate about advocating for her community and raising money and awareness for important organizations. In her free time, you might find her trying a new restaurant, hanging out with her cat Junipurr, or watching Parks and Recreation. 

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Housing Placement and Retention Specialist

Carl worked at a couple of non-profits that serve the homeless population in Denver, Colorado, for the past 10 years. Although much of his previous work focused on youth and individuals, he finds working with families to be inspiring. “It’s amazing to watch families work together to get the things they need accomplished. I find it to be a great display of the necessity of togetherness that keeps us all going!” Originally from the Philadelphia area, Carl has slowly moved West, living in every time zone in the lower 48. Carl enjoys the outdoors, reading articles of whatever is interesting (mostly science and space discovery), watching the West Wing and making up simple songs (and recording them with hopes that no one will ever hear them).

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Housing Placement and Retention Specialist

Bio coming soon!




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Lead Shelter Coordinator

Steve was born in Chula Vista, California - five miles north of the Mexican border. His early education would be the School of Hard Knocks. In later years, he attended the Center for Electronic Arts and Advanced Instructional Media in San Francisco, the Sangheet School of World Music in Los Angeles, and the International Music Ashram of Banares, India. His interest in working with homeless families came out of his experience as a volunteer with the Red Cross working in sheltering operations and emergency warming centers. It was here that he realized “It’s not all about me.” While Steve has nothing against the Florida Gators, he is and always will be a 49ers and Chargers fan.

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Shelter Coordinator

Jinine hails from sunny Los Angeles, CA, where she attended University of California, Davis, studying Genetics and Native American Studies. She also attended Academy of Art University, San Francisco, where she majored in Photography. Jinine has called Portland her home since 2007. She considers herself the “luckiest gal in the world” because her passion and profession are in perfect confluence. In her free time, Jinine enjoys going to concerts, searching for the perfect veggie burger, and hanging out with her Cardigan Corgi, Dayton, and her calico cat, Otis. She also has way too many records, comic books and “zines.” And she’s okay with that. She heartily believes that “kindness is magic.”

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Shelter Coordinator

A native to the Portland area, Samuel loves everything about the Pacific Northwest, not the least of which is the people here. Samuel’s strong desire to be of service directly to the people of his community has led him to seek out opportunities to assist others in bettering themselves and their situations. Previously, he has provided direct care to disabled adults and worked as an assistant teacher at the primary and elementary levels within a Montessori setting. Samuel is very happy to have found his way to PHFS. In his free time, Samuel enjoys fire spinning and flow arts, the woods, good books, disc golf, and basking in the glow of his beautiful friends and family.

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Overnight Shelter Coordinator

Diana was born in Walla Walla, Washington but spent most of her childhood in Eastern Oregon in Milton-Freewater. She graduated from Oregon State University with a degree in Health Care Administration. Go BEAVS!! After graduation she coordinated Oregon’s Latino Tobacco Prevention and Education program for the state for 5 years. She worked as the Lead Staff member with Human Solutions’ Family Winter Shelter. While the position was seasonal, it helped Diana realize that she wanted to continue to work in social work. Diana has a passion for helping and empowering Oregon’s diverse communities. She has been married for 12 years and has two super sweet boys who keep her really busy.

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Weekend Day Shelter Coordinator

Annicca is a native Oregonian who enjoys hiking, camping and attending local music shows around town.  Annicca is studying psychology and communication at Portland State University.  She plans on entering the the Marital, Couple and Family Counseling Masters program when her undergrad is complete.  Her studies and position at PHFS reflect her passion for enriching the lives of families in the Portland community. 

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Weekend Evening Shelter Coordinator

Megan is from the Pacific Northwest and went to both Portland Community College and Portland State. She received her degree from Portland State University in Social Science. Megan has loved and felt naturally inclined to help people since she was a little girl. While attending college she wanted to have a career where she could make a tangible and positive impact in people’s lives. She has invested a lot of volunteer time teaching pregnant mothers the basics of breastfeeding and connecting with other family-focused organizations. Megan has always felt very passionate about housing rights partly because of her personal experience. In her spare time Megan loves to go on strolls in her neighborhood, devour books, have dance parties with her two energetic boys, and pass on her love of food by cooking for her family.

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Overnight Shelter Coordinator

Bio coming soon!





Robert Anthony, On-Call Shelter Coordinator

Mary Babcock, On-Call Shelter Coordinator

Alisa Cour, On-Call Shelter Coordinator

Michele Cover,On-Call Shelter Coordinator

Rebecca Fingerett, On-Call Shelter Coordinator

DaMarcus Hunt, On-Call Shelter Coordinator

Trista Naught, On-Call Shelter Coordinator

Gabhor Utomo, On-Call Shelter Coordinator

Lize Viljoen, On-Call Shelter Coordinator


Portland Homeless Family Solutions     1221 S.W. Yamhill St. Suite 210     Portland OR 97205     503.915.8306