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“Everyone and everything was extremely helpful throughout one stay here. We would love to come and volunteer very soon.”

Josi & Jesse, 2012

Solution Salon

Solution Salon logo

Join the PHFS Staff & Board

...to discuss homelessness and poverty in our community. You’ll hear from us about what we believe are the Solutions to ending poverty and the part PHFS plays in reaching those goals. You’ll have an opportunity to ask questions and present new ideas that we might not have thought of yet!

Click here to learn more!

Volunteer Orientations

The first step to volunteering with us is to come to one of our volunteer orientations. We have monthly orientations at both of our shelters. You will want to come to the orientation that takes place at the shelter that you are interested in volunteering at. If you are interested in volunteering at both shelters, or want the freedom to try out both shelters as a volunteer, you can come to our Dual Shelter Orientation. You may also choose to come to a volunteer orientation for current volunteers once you have started volunteering with us to expand your service options. Volunteer orientations are a great opportunity to learn more about our organization and to meet a staff member so that you can decide if you want to commit your time to volunteering with us.

Please note that, in April, PHFS will hold its Dual Shelter Orientation on Tuesday, 4/15. The normal orientation schedule will resume in May. Thanks for your interest!

 

Upcoming Volunteer Orientations

We host monthly volunteer orientations at both of our shelters. For a list of current scheduled orientations look here!

Volunteer Spotlight

We love our volunteers. We couldn’t do what we do without them. This month, we’re saying thanks to Leonard Hayden, the latest superstar Overnight Host to be featured in our Volunteer Spotlight. Click the picture below (and then scroll down the new page) to read about Leonard!

Volunteer Rules

We ask that all volunteers adhere to the following rules. This list can also be found in our Volunteer Handbook.

  • A Volunteer should never be alone with a child that is a guest of PHFS. Two adults must always be in the room with a child at all times.
  • Volunteers should not discipline or punish any child that is a guest of PHFS.
  • Volunteers may not spend time with PHFS guests outside of the shelter without prior approval by the executive director.
  • Volunteers may not offer rides to guests or have guests in their homes without prior approval by the executive director.
  • Volunteers may not give money to guests.
  • Volunteers may not ask guests for money or personal items.
  • Volunteers should not take pictures or videos of guests without permission from the guest and a Staff member.
  • We expect our volunteers to dress in attire appropriate to and respectful of the position in which they are volunteering.
  • We expect our volunteers to exhibit professional behavior that is appropriate for children at all times.
  • Always contact us if you need to cancel less than five days before your shift, for whatever reason. If it is the day of your shift, please contact the shelter directly.

Volunteer Accounts

Have a question about supporting PHFS? Check out our FAQ here!

Volunteer Log In

PHFS Login
If you are a current volunteer with a user name and password sign in using the above link.

Apply to Be a Volunteer

Volunteer Application
If you are interested in volunteering with us you will first need to come to one of our volunteer orientations. After attending an orientation, you will need to fill out our short volunteer application, after you complete the application you should hear from us within two business days. Please look over the PHFS Volunteer Handbook and volunteer rules before you fill out your application as you will be expected to know and follow them when you volunteer with us.

The first step to becoming a volunteer at Portland Homeless Family Solutions is to attend an orientation for the shelter at which you’d like to donate your time. We offer three orientations a month on an ongoing basis and are happy to arrange special accommodations for large groups that cannot attend one of these.

Thirteen Salmon Family Center (Day Shelter): 1st Monday/Month, 6:15pm - 7:15pm, at 1010 SW 13th Avenue
Goose Hollow Family Shelter (Night Shelter): 1st Tuesday/Month, 5:00pm - 6:00pm, at 1838 SW Jefferson (far end of the FUMC parking lot)
Dual Shelter (both shelters) Orientation: 3rd Wednesday/Month, 5:00pm - 7:00pm, begins at Goose Hollow and ends at 13 Salmon

Please note that, in April, PHFS will hold its Dual Shelter Orientation on Tuesday, 4/15. The normal orientation schedule will resume in May. Thanks for your interest!

You do not need to register to attend these orientations.

Staff and Board

PHFS Staff:

Brandi Tuck, Executive Director

Kurt Briggs-Ungerer, Program Director

Matthew Kertman, Volunteer and In-Kind Donations Coordinator (.(JavaScript must be enabled to view this email address))

Emily Mrusko, Operations and Development Associate

Mary Babcock, Housing Placement and Retention Specialist

Carl Knudson, Housing Placement and Retention Specialist

Steven Kronzer, Shelter Coordinator

Paul ter Brugge, Shelter Coordinator

Samuel Freni-Rothschild, Shelter Coordinator

Whitney Church, On-Call Shelter Coordinator

Kayleigh Di’Nofrio, On-Call Shelter Coordinator

Jarratt Taylor, On-Call Shelter Coordinator

Bess Miller, On-Call Shelter Coordinator

Krissy Stockton, On-Call Shelter Coordinator


To view our staff biographies, click here!

 

PHFS Board of Directors:

Phyllis Leonard, Board Chair

Geoff Tichenor, Vice Chair

Linda Craig, Treasurer

Agnes Zach, Secretary

Sonja Connor

Evelyn Harry

Milele Hobbs

Diane Hall

Christine Meyer

Matthew Webber

Robby Russell

Goose Hollow Family Shelter Volunteer Opportunities

Goose Hollow Family Shelter is our night emergency shelter for families with children. The shelter operates each night from 6:30pm untill 7:30am.  The capacity of the shelter is 24 people or 8 families.  Each night volunteers come to the shelter to help with a variety of projects and to spend time socializing with our families.  View our volunteer opportunities below, and don’t forget to watch our Overnight Hosting video!

For more complete information about volunteering and how the shelter works check out the PHFS Volunteer Handbook, and don’t forget to read our volunteer rules here!.  Before you can volunteer at the Goose Hollow Family Shelter you will need to attend one of our volunteer orientations.

To apply to become a volunteer or to sign up for a position go to our volunteer page

When arriving at Goose Hollow for an orientation or your first volunteer shift, you’ll want to head to the Family Room. Please reference this handy-dandy map to help you find your way!

Thirteen Salmon Family Center Volunteer Opportunities

Thirteen Salmon Family Center is our daytime emergency shelter for families with children.  The center serves the same families that stay with us at the Goose Hollow Family Shelter each evening, in addition to 10 people from the Family Winter Shelter, and 8 people from the Common Cup shelter.  Thirteen Salmon operates from 8:00am-6:00pm 7 days a week.  We offer daily volunteer positions at Thirteen Salmon each day, as well as a special opportunity on Saturdays. Being a volunteer at Thirteen Salmon requires an open mind and a certain amount of flexibility.  Because the shelter is a “drop in center”  there is no way for staff to know who will be there at any given time.  There may be a day when you come to volunteer during a time when there are no guests at the shelter, you may come another day and find the shelter full of people.  It is important to understand that there are many tasks that need to be completed each day. Even if there is no one at the shelter, we rely on our volunteers to help keep the shelter an organized and warm place.  There will be many ways you can help at the shelter, no matter what the situation is that day.  Please see our volunteer positions below to learn how you can help at Thirteen Salmon. 

If you would like to learn more about the volunteer positions and about the shelter you can look at the PHFS Volunteer Handbook, and don’t forget to read our volunteer rules here!. Before you can volunteer at the Thirteen Salmon Family Center you will need to attend one of our volunteer orientations.

To apply to become a volunteer or to sign up for a position go to our volunteer page

 

Portland Homeless Family Solutions     1838 S.W. Jefferson     Portland OR 97201     503.915.8306