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“We wouldn’t have found an apartment if it wasn’t for the volunteers and the shelter managers. They were always there to help us. Thank you.”

-Jaime, guest in 2008

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PHFS: Mission, Vision, Values


Our mission is to empower homeless families with children to get back into housing - and stay there.


To provide support to any families experiencing homelessness, with the ultimate goal of alleviating long-term family homelessness in the community.


Collaboration. We work in and partner with the community as a whole, including volunteers, local government, and religious congregations, to provide the highest level of service possible. It really does take a village.

Compassion and Mutual Respect. We create an open environment, where acceptance and dignity are experienced by all. We provide a supportive and nurturing environment to the families we serve and, in doing so, benefit the larger community.

Human Connections. We honor the connections between people and do not discriminate.  By acting in a humanitarian way, we serve as agents of change for the larger community.

Innovation & Engagement. We accomplish our goals by adopting an entrepreneurial approach and taking creative, flexible, inventive and opportunistic actions.  We are not afraid to do things differently.

Accountability. We measure our success by whether our work allows individual lives—and our larger community—to change for the better.  We are committed to our mission and to producing measurable results.  We employ rigorous self-assessment and commit to sound financial management to ensure that our progress remains consistent with our mission.

Stewardship. We accomplish our mission by depending on others’ generosity and compassion.  We respect donors’ intentions and restrictions on the use of their gifts, and promote responsible stewardship of the resources they entrust to us for the accomplishment of our work.

Excellence. We support and encourage visionary governance, exemplary management, excellent service and program delivery, and exceptional staff. We value and uphold the highest ethical and professional standards in all working relations.

Integrity. We engage in activities, services, and programs that are consistent with our stated mission, compatible with our organizational capacity, respectful of the interests of our varied constituencies, and managed with the highest level of professionalism.

To view our Equal Opportunity Statement, click here.


Portland Homeless Family Solutions     1221 S.W. Yamhill St. Suite 210     Portland OR 97205     503.915.8306