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“When can we come back to volunteer? We - me and the kids - want to give back to the shelter because you have helped us so much.

Tabitha, guest in 2009

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PHFS: Mission, Vision, Values

Mission:

Portland Homeless Family Solutions:

  • operates and manages shelters that provide temporary emergency housing for families with children;
  • provides homeless families with children access to transitional resources so they can find permanent housing and learn new life skills to help them keep that housing long-term; and
  • advocates for the end of family homelessness.

Vision:

To provide support to any families experiencing homelessness, with the ultimate goal of alleviating long-term family homelessness in the community.

Values:

Collaboration. We work in and partner with the community as a whole, including volunteers, local government, and religious congregations, to provide the highest level of service possible. It really does take a village.

Compassion and Mutual Respect. We create an open environment, where acceptance and dignity are experienced by all. We provide a supportive and nurturing environment to the families we serve and, in doing so, benefit the larger community.

Human Connections. We honor the connections between people and do not discriminate.  By acting in a humanitarian way, we serve as agents of change for the larger community.

Innovation & Engagement. We accomplish our goals by adopting an entrepreneurial approach and taking creative, flexible, inventive and opportunistic actions.  We are not afraid to do things differently.

Accountability. We measure our success by whether our work allows individual lives—and our larger community—to change for the better.  We are committed to our mission and to producing measurable results.  We employ rigorous self-assessment and commit to sound financial management to ensure that our progress remains consistent with our mission.

Stewardship. We accomplish our mission by depending on others’ generosity and compassion.  We respect donors’ intentions and restrictions on the use of their gifts, and promote responsible stewardship of the resources they entrust to us for the accomplishment of our work.

Excellence. We support and encourage visionary governance, exemplary management, excellent service and program delivery, and exceptional staff. We value and uphold the highest ethical and professional standards in all working relations.

Integrity. We engage in activities, services, and programs that are consistent with our stated mission, compatible with our organizational capacity, respectful of the interests of our varied constituencies, and managed with the highest level of professionalism.


To view our Equal Opportunity Statement, click here.

 

Portland Homeless Family Solutions     1838 S.W. Jefferson     Portland OR 97201     503.915.8306